Commercial Due Diligence

Within commercial due diligence a samplingof the areas we assess include:

Market Drivers

Identify factors that could potentially influence a company's standing in the future, e.g., attractiveness of the industry, technology trends, regulatory environment, shifting customer needs, etc.

Competitive Landscape

Understand the relative position of the target company in the market, and benchmark against competitors on performance, new products and initiatives, marketing and sales efforts, market dominance, etc.

Business Plan Assumptions & Feasibility

Review target business plans, test assumptions of top-line growth, operating margins and costs, and benchmark against industry averages.

Product Value Proposition & Innovation

Analyse current product suite and product roadmap for the future, and validate against customer needs.


Evaluate any synergies that exist, on both revenues and costs, that the acquirer or investor could unlock.

Marketing & Sales

Assess marketing strategies and key partnerships, customer acquisition channels, customer retention, etc.

Technical (IT) Due Diligence

Within technical due diligence a sampling of the areas we assess include:

Technology Architecture

Assessment of hardware and operating systems, software, licenses held, network and infrastructure, hosting environment, monitoring tools, etc.

Security & Compliance

System vulnerabilities, firewalls, data encryption and compliance with regulatory requirements, PCI compliance (if applicable), etc.

Intellectual Property Assessment

Review of patents, trademarks, copyrights and any software escrow deposits.

Scalability & Resilience

Processing capabilities, product development roadmaps, software maintenance, QA and testing process, current and future staffing plans.

Business Continuity & Disaster Recovery

Service level agreements and uptime, business continuity, disaster recovery and backup policies.

Customer Onboarding & Support

Product usage by customers, technical support processes.

Sample Engagements

Our experience spans due diligence engagements across mobile banking, digital banking, phone payments, mobile payments, payment processing, blockchain applications, mobile wallets, money transfer platforms among many others: