Commercial Due Diligence
Within commercial due diligence a sampling of the areas we assess include:
Market Drivers
Identify factors that could potentially influence its standing in the future, e.g., attractiveness of the industry, technology trends, regulatory environment, shifting customer needs, etc.
Competitor Landscape
Understand the relative position of the target company in the market, and benchmark against competitors on performance, new products and initiatives, marketing and sales efforts, market dominance, etc.
Customers & Suppliers
Assess the strength of the target company’s relationships with customers and suppliers, particularly those that account for a significant proportion of their growth, the stability of those relationships, current market segments being targeted and the plans for growing those segments
Product Value Proposition & Innovation
Analyse current product suite and product roadmap for the future, and validate against customer needs
Pricing
Understand current pricing structure, benchmark against competitors where possible and assess feasibility of potential changes to pricing strategy.
Marketing & Sales
Assess marketing strategies and key partnerships, customer acquisition channels, customer retention, etc.
Business Plan Assupmtions & Feasibility
Review target business plans, test assumptions of top-line growth, operating margins and costs, and benchmark against industry averages.
Synergies
Evaluate any synergies that exist, on both revenues and costs, that the acquirer or investor could unlock
Technical (IT) Due Diligence
Within technical due diligence a sampling of the areas we assess include:
Technology Architecture
Assessment of hardware and operating systems, software, licenses held, network and infrastructure, hosting environment, monitoring tools, etc.
Security & Compliance
System vulnerabilities, firewalls, data encryption and compliance with regulatory requirements, PCI compliance (if applicable), etc.
Intellectual Property Assessment
Review of patents, trademarks, copyrights and any software escrow deposits
Scalability & Resilience
Processing capabilities, product development roadmaps, software maintenance, QA and testing process, current and future staffing plans
Business Continuity & Disaster Recovery
Service level agreements and uptime, business continuity, disaster recovery and backup policies
Customer Support
Product usage by customers, technical support processes
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Sample Engagements
Our experience spans due diligence engagements across mobile banking, digital banking, phone payments, mobile payments,payment processing, blockchain applications, mobile wallets, money transfer platforms among many others: